Privacy Notice

Chaparral Medical Group, Inc. ("Chaparral") is committed to protecting your privacy and protecting your personal information. This Privacy Notice sets forth the online data collection and usage policies that apply to information about you, the user, that Chaparral collects via its websites and/or applications ("Sites").

Chaparral employs privacy and security standards related to the protection of information maintained and transmitted through the Sites, and has established safeguards and controls in accordance with legal and regulatory requirements.

By using the Sites, you acknowledge and agree to the terms of our Privacy Notice, and to the Terms of Use of which this Privacy Notice forms an integral part.

Collection and Use of Information by Chaparral

The information we gather about you may include personally-identifying and other information you provide directly via the Sites, as well as information about your use of the Sites, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is, or may be, collected. This information can include your IP address, browser type, and related information.

The Sites may use a "web beacon" to verify your having viewed or received a website or email, and we may deposit a "cookie" on your computer hard drive to personalize your experience or track aggregate site visitation statistics.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet (e.g. operating system and platform), IP address, your browsing patterns, and timings of browsing on the Sites and your geographical location.

Additionally, we may utilize third-party apps that may also utilize cookies and/or web beacons. You may choose to use technologies to block such cookies, but in such instances you may not have access to the full functionality of the Sites.

Chaparral uses the information we gather, whether personal, demographic, collective or technical, for the purpose of delivering and developing Chaparral's products and services, operating and improving the Sites, and fostering a positive user experience.

Information Security

Chaparral maintains appropriate physical, electronic, and administrative security standards and procedures to safeguard its data and systems. Moreover, all employees are trained in Chaparral's privacy and security policies and are required to comply with them as a condition of employment. Employees are permitted to access and use only that personal and proprietary information necessary to perform their duties.

No Control Over Non-Subcontractor Third Party Recipients

This Notice does not apply to third party websites that may be accessible through the Sites. Please be aware that we have no control over and are not responsible for such websites.

No Information From Children

The Sites are not designed for children. By law, if you are under the age of 13, you cannot use the Sites without permission of your parent or guardian. However, if you are under 16, we do not agree to your use of the Sites.

No Sale of Personally-identifiable Information

Chaparral never sells your personally-identifying data to a third party.

Disclosures for California Residents

The California Consumer Privacy Act of 2018 ("CCPA") provides California residents ("Consumers") with specific rights regarding their personal information. This California Consumer Privacy Statement ("CCPS") sets forth our privacy practices as required by the CCPA in those limited circumstances where we collect personal information.

This section describes California residents' CCPA rights and explains how to exercise those rights. This CCPS is effective as of June 13, 2022 ("Effective Date"), and remains subject to updating as required or as we deem appropriate.

Notice Of Collection And Use Of Personal Information

We may collect the following categories of personal information about our users:

  • Identifiers : Identifiers such as first name, last name, address, email address
  • Online Activity : Internet and other electronic network activity information related to use of the Sites
  • Protected Health Information : Information about your health status that you may share with us or we may share with you via the Sites. Chaparral will use and disclose PHI only as permitted by our Notice of Privacy Practices.

We may use the categories of personal information listed above for the purposes described in this Notice and the embedded CCPS. In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described in below, regardless of whether you are a California resident:

A. Identifiers

  • Examples: Name, email address, telephone number, address, social security number, IP address, Protected Health Information.
  • Business or commercial purposes for which we use consumer information: Provision and improvement of the Sites; assisting you with requests.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

  • Examples: Name, email address, telephone number, facsimile number, address, and any other Personal information categories listed in the California Customer Records statute to the extent included in a public area of any of the Sites.
  • Business or commercial purposes for which we use consumer information: Provision and improvement of the Sites; assisting you with requests.

C. Internet or other similar network activity and geolocation data.

  • Examples: Browsing history, device location, domain name, ISP, IP address, search history, information on a consumer's interaction with a website, application, and any other Internet or other similar network activity information to the extent included in a public area of any of the Sites.
  • Business or commercial purposes for which we use consumer information: Understanding the nature of Your engagement with using our products/service, provision and improvement of the Sites.

D. Inferences drawn from other personal information.

  • Examples: Profile
  • Business or commercial purposes for which we use consumer information: Provision and improvement of the Sites.

No Sale Of Personal Information

As stated above, we do not sell your personal information.

No Online Tracking

We do not permit third parties to track you via our website. We also do not respond to Do not Track signals or requests, nor do we treat you differently if your web browser sends us a Do Not Track signal.

Disclosure Of Personal Information For A Business Purpose

We may disclose to third parties for a business purpose all the categories of personal information about you described above.

We may combine personal information that you provide us through the Sites with other information we have received from you, whether online or offline, or from other sources such as from our vendors.

Privacy Choices

If you are a California resident, you have certain choices regarding our use and disclosure of your personal information, as described below:

  • Access : The right to request, twice in a 12-month period, to have us disclose to you the personal information we have collected, used, disclosed, and sold about you during the past 12 months.
  • Deletion : The right to request that we delete certain personal information we have collected from you. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA.
  • Opt-Out of / Opt-In to Sale : The right to opt-out of the sale of their personal information. However, we do not sell your information, such that no opt-out is required.
  • Opt-In if Under 16. The personal information of California residents who are 16 years old or younger may not be sold without that minor's prior authorization. If the minor is less than 13 years old, their personal information may not be sold without authorization from a parent or guardian . As noted, however, Chaparral does not sell personal information.
  • Shine the Light Request : California residents have the right to request that we provide you with: (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties.

How to Submit a Request or Opt-Out/In (California Residents)

For a California resident to submit a request, or to opt-out/into of the sale of your personal information, email us at To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you request access to or deletion of your personal information, we may require you to provide certain information to help us identify you. In addition, if you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf (1) we may require you to provide the authorized agent written permission to do so, and (2) for access and deletion requests, we may require you to verify your own identity directly with us (as described above).

The CCPA prohibits discrimination against a consumer because the consumer exercised any of the consumer's rights under the CCPA. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This Statement is available in alternative formats upon request. To request this Statement in an alternative format, email us at

Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. Under normal circumstances, we will provide you with requested information in a readily-usable format, within forty-five (45) days of verifying your request. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


Chaparral may amend this Notice from time to time, and therefore encourages you to review it periodically. If Chaparral decides to amend this Notice, Chaparral will post those changes in the Notice and in other locations Chaparral may deem appropriate. Your continued use of the Sites after modifications are posted constitutes your consent to the revised privacy practices described herein.

Contact Information

‍If you have any questions about this Notice, the practices of Chaparral, or your dealings with the Sites, please contact

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